Question-1: Why is PLL carrying out this exercise?

Answer: With growing number of LNG cargoes imported by PLL, the associated information from various sources is also increasing which may make it difficult for PLL to retrieve data per requirement, generate reports, conduct analysis etc. Also, PLL is a lean organization and it intends to utilize digital tools to improve the efficiency of its business processes and operations. PLL’s HR, finance and accounts functions face similar challenges to any other organization that undergoes digital transformation. However, its business of LNG imports, terminal management and sales of RLNG is something quite unique in the Pakistani perspective. Services of a qualified consultant are required to assist PLL in implementation of its digital transformation strategy.

Question-2: What are the details regarding the technical systems currently deployed at PLL?

Answer: Currently, PLL utilizes the following key systems’ services:

  • Microsoft cloud services that include email, storage, and office Suit.
  • Official website is being hosted by the web hosting provider.
  • On-premises software is used by Finance department for accounting matters that is powered by the local server machine.
  • Cloud-based solution for the management of Board and other Committee meetings.

Bidders are required to recommend a comprehensive solution, including software/hardware, for ERP implementation.

Question-3: Should the applicants submit the Financial Proposal with or without applicable taxes?

Answer: Financial Proposal should be a Lump Sum figure, inclusive of all applicable taxes, in accordance with the form provided in the RFP document.

Question-4: What is the role of consultant in evaluation of bids during the tendering process of ERP Implementation Partner (Phase-2)?

Answer: An evaluation committee formed by PLL will take the decision based on the recommendations of the consultant that are backed by proper justifications.

Question-5: What if the timelines are not met and the project is delayed?

Answer: For Phase-1, the milestones are well-known and have been mentioned in the RFP document. This phase has to be completed in 3 months. Phase-1 will end at the preparation of procedure of procurement of services of the implementation partner, software, hardware etc.

For Phase-2, the first task will be evaluation of the bids received by the ERP implementation partner. Subsequently, the consultant will oversee the implementation exercise for 6 months, starting from the date of execution of PLL’s agreement with the implementation partner.

The timelines may be extended subject to PLL’s approval but a delay attributable to the consultant will be its own responsibility. The Lump Sum offer on the basis of which the agreement will be executed with the consultant will not change in any case.

Question-6: Will the parent company’s experience be considered or not?

Answer: Experience of only the applicant will be considered. Experience of parent company, affiliate or subsidiary will not be considered. However, if the consultants dedicated for this assignment work for the parent company, affiliate or subsidiary, it may be considered subject to PLL’s review of the application. However, the nominated consultant will have to be available for the Presentation, as mentioned in the RFP process.

Question-7: Why is there a condition of having experience of working on two distinct globally reputable ERP solutions?

Answer: A consultant with experience of only one solution is likely to recommend only that solution. Ideally, a consultant should have worked on multiple solutions to be able to review the existing business and recommend a digital solution from a holistic perspective. However, we understand that it may not be the case with the available options in the market. Therefore, the condition of having worked on at least two distinct solutions has been added to address the challenge of possible conflict of interest.